Customer Self-Ordering Manual

How to Order & Pay via Mobile

Welcome to our store! Enjoy contactless self-ordering directly on your smartphone in 4 simple steps without downloading any app.

Try Live QR Demo
📱✨
Scan & Order Instantly
Fast, contactless, and accurate billing
ORDERING MODES

Choose Your Ordering Mode

Select between Dine-In (Table QR) or Online Ordering (Delivery & Takeaway)

1
Scan QR
Scan Table QR Code

Take a seat at your table, then use your phone camera or LINE app to scan the QR code standee on your table.

🍽️ POS STAR Table 1
Tap link to open menu
No app download required
2
Select Menu
Add Items to Cart

Browse categories or search dishes. Tap the food picture or the red [+] button to add delicious dishes to your basket.

🍜
Creamy Tom Yum Kung
฿150.00
View Order (1 item)
3
Send to Kitchen
Review & Send to Kitchen

Tap the red floating bottom bar "View Order" to check items, then press the large button "Send to Kitchen Instantly".

Net Total ฿150.00
Dispatched directly to kitchen KDS
4
Check Bill
Check Bill & Pay

When ready to settle, tap the green "Bill (฿...)" button at the top-right to choose PromptPay, Bank Transfer, or Cash.

Bill Button (฿150)
Scan PromptPay QR with exact total
Or tap to pay cash at your table
👑
V.I.P. Private Room Dining
Enjoy spacious multi-person private rooms, custom party setups, and personalized table QR ordering.
🔊
Multilingual Audio Thank-You
When bill is paid, PosStar speaks a localized thank-you greeting according to your preferred language.
1
Open Store Link
Click Link & Choose Mode

Open the store link from LINE, Facebook, or the website, then select 🛵 Delivery or 🛍️ Takeaway.

🛵 Order Online Online
Delivered in 30 - 45 mins
2
Select Dishes
Pick Items & Customize

Browse categories like single dishes, drinks, and snacks. Tap the dish or [+] to add items. The cart calculates live delivery fees.

🍱
Crispy Pork Basil + Egg
฿85.00
Base Delivery Fee ฿30.00
View Order (฿115.00)
3
Address & GPS
Provide Address & GPS Pin

Tap "View Order", enter your name, phone number, and tap "📍 Pin Current GPS" or type your address details.

Alex (081-234-5678)
123 Sukhumvit Road...
4
Pay & Receive
Scan to Pay & Track Order

Scan the PromptPay QR with your banking app or pick cash on delivery. Then relax while fresh hot food is delivered to your door.

Amount Due: ฿115.00
Rider is on the way
Live Chat 💬 available with driver anytime
SMART SERVICE

Convenient Features During Your Visit

No more shouting across the room or waiting for a waiter. Control everything at your fingertips from your personal smartphone.

🍽️
Automatic Multi-Language Translation
Toggle between Thai, English, Chinese, Japanese, and Korean. Menu items translate in real time.
Call Waiter Bell

Tap the orange bell for instant requests: Refill Water/Ice, Utensils, Clean Table sent straight to staff devices.

Live Chat with Store

Tap the pink 💬 bubble in the bottom right corner to type messages, send special requests, or fun food stickers in real time.

Loyalty Member Discount

Tap the golden member bar at the top, enter your phone number, and enjoy instant discounts and loyalty points on this order.

Realtime Kitchen Status

Check order history for live updates: Cooking 🍳 ➡️ Ready to Serve 🥗 ➡️ Served ✅.

📋
Quick Summary Table Standee (Print-Ready)
1. Scan QR
Use camera/LINE to scan table QR
2. Select Dishes
Tap [+] on dishes to add to cart
3. Send to Kitchen
Tap "View Order" ➡️ "Send to Kitchen"
4. Pay via Bill
Tap green "Bill" button & scan to pay
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